What We Collect and Why It Matters
When you open an account with us, we collect the information needed to run it — your name, contact details, and the payment method you use, whether that's bKash, Nagad, or Rocket. Transaction records are kept to process deposits and withdrawals accurately and to meet the
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compliance requirements that apply in eligible regions. We also collect device and session data when you access the platform from your phone or browser: IP address, device type, and session timestamps. This helps us detect unusual login activity and keep your account secure. Cookies and similar
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tools track your in-session behaviour so the lobby loads your preferences when you return. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. Retention
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periods vary by data type — account records are held for as long as your account is active and for a period after closure as required by applicable rules. You can request a copy of your data or ask us to correct inaccurate details at any
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time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.